support: help desk

Viator Networks provides end-user support to those properties who contract with it for the provision of technical support for their customers. This support is 24/7 and assists hotel guests and tenants in setting up and getting connected to an Egress™ powered network. Property owners or service providers pay a monthly fee of $2.00 per room per month for the provision of 24/7 support with unlimited numbers of calls. Please contact our sales office at +1 480 704 4909 for pricing and additional information.

For properties or service providers using Egress™ products that have not contracted with Viator Networks for end-user support, users should contact that provider for assistance.

Fee Payment

End-user support fees are billed annually, in advance. Support services will not begin until payment has been received.