training
services
Training your staff is critical to the effective marketing and support of users of any high-speed Internet service. Whether in hotels or apartments or shared offices, the staff of those properties are the first line of assistance for the system's users. Viator Networks offers several fee-based training programs that can instruct sales, technical and management into the uses of a high-speed Internet service, how to market it, and how to support it. This training is available to any property or service provider regardless of whether they use Viator Networks products.
Our training programs have been offered for over four years and have been fully field tested. Program lengths vary from one hour to two days, depending upon your needs.
Available Training Programs
- Sales and Marketing
- Front Desk or Property Management
- System Maintenance and Support
- Network Hardware Management
- Help Desk
Training Schedule
Free, one-day VAR sales training programs are held on the third Tuesday of each month at our offices in Phoenix, Arizona. Course study includes basic setup and maintenance of the Egress™ Server, sales positioning, and competitive comparisons. Please contact your sales representative to schedule attendance.
Two-day, technical programs are held on the third Wednesday's of each month. This program covers all technical aspects of the system and includes hands-on setup, maintenance, configuration and customization of the Egress™ Server. It also includes detailed training in site surveys for wired and wireless networks, cabling, and hardware integration. Fees are those defined in your VAR agreement. Please contact your sales representative to schedule attendance.
Contact our sales office for more information, pricing and references.